managers from a strike-ridden printing company, Quad/Graphics had little time to establish a formal management style. The founders instead based their new company philosophy on bits and pieces of management theory culled from the works of Kenneth Blanchard, Tom Peters, and a host of other managerial theorists. At Quad/ Graphics, a major part of the management strategy is to give each employee the responsibility to make his or her particular department productive and profitable. The plant itself is