I learned firsthand that when it comes to leadership, you just can’t take shortcuts, no matter how long you’ve been leading your people. It didn’t take long for me to get back onto solid ground with everyone. As I’ve explained in Developing the Leader Within You, a leader’s history of successes and failures makes a big difference in his credibility. It’s a little like earning or spending pocket change. Each time you make a good leadership decision, it puts change into your pocket. Each time you make