The purpose of an observation question is to promote awareness. Most people miss many details when they read. A fact question helps them focus in and really see. Imagine that you are teaching someone to play tennis. You can say, “Keep your eye on the ball.” The person thinks, “Thank you for that insightful advice. I never thought of watching the ball.” He believes he is watching the ball. You can ask, “Are you watching the ball?” He might respond internally, “Of course, you idiot,” or “No, I’m distracted