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When to Speak Up and When To Shut Up is unavailable, but you can change that!

More than 400,000 copies sold! Almost everyone has found themselves in a situation where they don't know if they should bite their tongue or speak their mind. When is silence golden and when is it better to speak up? When to Speak Up and When to Shut Up offers practical guidelines for people who want to improve their communication skills. It will help readers explore the cost and purpose of...

to ask questions, being careful that we have all the information and pertinent facts. As the years go by, I become better at asking questions. Sometimes in meetings I will ask several questions prior to giving my opinion. The more information I obtain and the greater the breadth of my perspective, the more accurate my responses will be. Too often, we feel as though we need to give a quick answer to show how much we know. I am convinced that a person who asks educated, informed questions is the one