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When to Speak Up and When To Shut Up is unavailable, but you can change that!

More than 400,000 copies sold! Almost everyone has found themselves in a situation where they don't know if they should bite their tongue or speak their mind. When is silence golden and when is it better to speak up? When to Speak Up and When to Shut Up offers practical guidelines for people who want to improve their communication skills. It will help readers explore the cost and purpose of...

when we feel a need to speak up, it is helpful to examine our own lives. What type of knowledge base do we have in this area? Are we sharing from a foundation of experience? While it is not always necessary to have a great deal of experience or knowledge in order to have a strong belief system, it may affect the receptivity of the persons with whom we are sharing. The more comfortable we are with personal experiences that support a belief system, the less defensive and aggressive we will be in our