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When to Speak Up and When To Shut Up is unavailable, but you can change that!

More than 400,000 copies sold! Almost everyone has found themselves in a situation where they don't know if they should bite their tongue or speak their mind. When is silence golden and when is it better to speak up? When to Speak Up and When to Shut Up offers practical guidelines for people who want to improve their communication skills. It will help readers explore the cost and purpose of...

Repent and ask forgiveness if you sense that others feel violated. Whether I intended to inflict pain or not—be it emotional, mental or physical—if a person has been damaged, it is appropriate to ask for forgiveness. 5. Thank the person for the honesty and willingness to share his or her perspective. To share an opposing viewpoint risks retaliation. Appreciate the faithfulness of your friends to speak the truth in love. 6. Set up a follow-up time to share your insights and obtain further feedback as