fix a problem or wanting to disclose one’s own anecdotes. Sometimes our enthusiasm to share our own experience overrules our empathy, and we fail to listen well. Additionally, standing with a person in their pain—to really hear and see them even amidst suffering—can be uncomfortable, and we again fail at listening. Here’s an example from my classroom. As counselor trainees are learning active listening skills in class, they often ask me what is and isn’t okay to say to a client. One student shared