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How to Talk so People Will Listen is unavailable, but you can change that!

Words are powerful when they are used correctly. If readers want to motivate their kids or employees, convince bosses to give them a raise, speak with confidence to large groups of people, or give a report that won't leave people snoozing, How to Talk So People Will Listen is the classic resource they need. Expert communicator Steve Brown shows readers how to speak with authority, win an...

speech to get attention—but the shout will be controlled, focused, and limited. It is not to say that emotion should not be a part of a good speech, but that uncontrolled emotion tends to cause a negative emotional reaction to your speech. It is my hope that in our time of great social change, shouting will once again be “in,” that pounding a lectern will once again be an effective communicating technique. Then I will be able to plead with great emotion, for I’m good at all those things. But, for now,