They may have found someone who could hold it if they went up to twenty feet, but no farther. If they’re unwilling to make changes in the people holding the ladder, they’ll never climb higher. Never. Leaders can do one of three things with those who hold their ladders: retain them because they’re effective, release them because they aren’t, or reassign and retrain them to hold someone else’s ladder. Most ministry leaders are more committed to keep from hurting anyone’s feelings than accomplishing